Healthcare Continuity Program - All On 4 Clinic

Keeping Our Patients, Staff and Community Safe.

We continue to service existing and new patients at selected clinics on a triage basis, while taking additional measures to help contain the situation at this critical time.

Healthcare Continuity Program

Dental Clinics are affected by AHPPC recommendations

As healthcare providers we have an important role not only in the continuity of our services to the community, but also in facilitating containment efforts by the government. It is important to adapt to changes as they occur in order to protect staff, patients and our community.

Until now there have been no restrictions contemplated by the government in relation to dental services, which are regarded essential. On 27 March the Australian Health Protection Principal Committee (AHPPC) issued a statement about its advice to the National Cabinet in relation to provision of Dental Services.

Healthcare continuity in the private sector is important in order to reduce a potential burden on emergency rooms and public hospitals, which need to preserve their resources at this critical time. However, it is also important to defer treatment where possible to help with containment efforts. As such some of our clinics have suspended operations temporarily and offer online consultations and support, whereas others remain open at selected locations.

It is inevitable that further restrictions may eventually apply to the provision of dental services, and our clinics are preparing for this.

Some of our clinics continue to service our patients on a selective triage basis with caution and additional measures.

As is always the case, the well-being of our patient and staff is of paramount importance.

Our clinics are surgical facilities and are accustomed to following the highest standards of hygiene, disinfection and sterilisation. Our dentists, doctors and nurses wear masks during close contact with patients and follow the required precautions of a medical environment.

At this critical time we are also taking additional precautions in an effort to help further protect our staff, patients and the community at large. We have introduced enhanced sanitation, additional behavioural measures, as well as a Wellness & Travel Criteria as a means of screening.

Additional Responsible Health Measures

All the patients that we see, as well as our doctors and staff, must pass a strict wellness and travel criteria (below);

  • We do not see sick or symptomatic patients;
  • We measure the temperature of all persons entering our building;
  • We have limited the number of patients in the waiting room at any one time;
  • We have staggered the working hours of dentists to reduce numbers;
  • All our staff must be extra vigilant in their personal hygiene and wash their hands even more regularly;
  • All our staff are required to avoid close contact with each other;
  • All our staff are required to avoid attendance at crowded events, or are otherwise forbidden from coming to work;
  • We continue to follow the advice of the Department of Health and regularly update our staff and policy.

Our Patients as well as our staff must sign a declaration that they,

  1. Have not personally travelled anywhere outside of Australia or on a cruise in the last 2 weeks; and,
  2. Have not been in contact with anyone else who travelled outside of Australia or on a cruise in the last 2 weeks; and,
  3. Have not attended any parties, funerals, places of worship, or have been in close gatherings of more than 10 people in the last 2 weeks; and,
  4. Do not have any sickness symptoms, such as flu-like symptoms or fever; and,
  5. Have not been in contact with anyone who has been tested for, or is suspected for coronavirus (unless the test result has been provided and is negative).

If you suspect you might be subject to any of the above criteria, please postpone/re-schedule your appointment for a minimum of 14 days after the occurrence/recovery.

If you have any concerns at any time please raise them with us immediately.

To Our All-On-4 Clinic Community,

These are unprecedented times indeed, and we are watching and monitoring the situation day-by-day, taking all the advice required from our government and health department.

Our hearts go out to anyone who is or has been affected by the Corona virus (COVID-19) Pandemic. 

We send our greatest appreciation and admiration to our fellow health care workers who are working tirelessly to contain and control the situation.

These times are also an opportunity to strengthen our community by working together to beat this pandemic.  We call on all members of the community to be considerate of others when they shop, and to take extra hygiene and quarantine measures to keep them, their families and the community safe. 

Our team are happy to hear any of your enquiries and advise you on any needs. 

Regardless of whether you are working from home, taking care of your loved ones or trying to process your next steps, please look after yourself. 

The All-On-4 Team 🙂

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